I hope you're doing well.

We noticed that you've decided to move on, and I completely understand - things don't always go as planned. We are deeply sorry for the inconvenience, but we hope there's still room to give us another chance.

That said, I'd love the chance to reconnect and see if there's anything we can do to address the issues you faced. We are open to give you extra discount in case you decide to come back to us.

Would you be open to a quick call this week to discuss? Let me know a time that works for you. Here is a link to my schedule:
Schedule a one-on-one

We would appreciate any feedback that would help us improve our platform further.

Looking forward to catching up!